job description
Join Gentle Monster, a globally recognized leader in innovative eyewear and fashion, as a Part-Time Retail Sales Associate in beautiful Bali. We’re looking for passionate, customer-focused individuals who embody our core belief of ‘I can do it’ and are eager to grow in a dynamic, high-energy retail environment.
At Gentle Monster, we redefine luxury with cutting-edge designs and exceptional service. As part of our team, you’ll play a key role in delivering unforgettable shopping experiences, driving sales, and representing a brand that thrives on creativity and excellence. Whether you’re assisting customers, maintaining store standards, or collaborating with your team, your contributions will help shape the future of retail fashion.
If you’re a self-starter with a flair for style, a commitment to service, and a desire to be part of a brand that values innovation, we’d love to hear from you. This is more than a job—it’s an opportunity to grow, learn, and be part of a culture that celebrates individuality and teamwork.
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on Gentle Monster’s premium eyewear and accessories.
- Achieve and exceed individual and team sales targets through proactive engagement and product knowledge.
- Maintain a visually appealing and organized store environment, including merchandising, stock replenishment, and cleanliness.
- Process transactions accurately using POS systems and handle cash, credit, and mobile payments with integrity.
- Stay updated on product features, promotions, and brand stories to effectively communicate value to customers.
- Collaborate with the store team to ensure smooth operations, including inventory management and loss prevention.
- Handle customer inquiries, complaints, and returns professionally and in alignment with company policies.
- Participate in training sessions and team meetings to continuously improve skills and product expertise.
Qualifications
- Minimum 1 year of experience in retail, sales, or customer service (luxury or fashion industry is a plus).
- Strong communication and interpersonal skills with a passion for building customer relationships.
- Fluent in English; additional languages (e.g., Indonesian, Mandarin) are advantageous.
- Ability to work flexible hours, including weekends, evenings, and holidays, as required.
- Proven sales-driven mindset with a track record of meeting or exceeding targets.
- Familiarity with POS systems and basic cash handling procedures.
- A keen eye for detail and a commitment to maintaining high store standards.
- Enthusiastic, adaptable, and able to thrive in a fast-paced, team-oriented environment.