job description
Join Watsons, Asia’s leading health and beauty retailer, as a Part-Time Customer Assistant in our vibrant Bali locations! This is your chance to be part of a dynamic team that delivers exceptional customer service while promoting wellness and beauty solutions in one of the world’s most sought-after destinations.
In this role, you’ll engage with a diverse customer base, assist with product inquiries, and ensure a seamless shopping experience. Whether you’re a local resident or an expat looking for flexible work in paradise, this position offers a rewarding opportunity to grow in the retail industry while enjoying Bali’s unique lifestyle.
Watsons is committed to fostering a supportive and inclusive work environment where your contributions are valued. With competitive hourly rates and the chance to work in high-traffic tourist hubs like Kuta, Seminyak, or Nusa Dua, this role is perfect for enthusiastic individuals who thrive in fast-paced settings.
Responsibility
- Provide friendly and professional customer service to shoppers, including product recommendations and assistance with purchases.
- Operate cash registers and POS systems accurately, handling transactions, refunds, and loyalty program enrollments.
- Maintain store presentation standards, including stocking shelves, organizing displays, and ensuring products are well-stocked.
- Assist in inventory management, such as receiving deliveries, labeling products, and conducting stock checks.
- Handle customer inquiries and complaints with a solution-oriented approach, escalating issues when necessary.
- Promote Watsons membership programs and current promotions to drive sales and customer retention.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Adhere to company policies, health, and safety regulations at all times.
Qualifications
- Minimum high school diploma or equivalent; prior retail experience is a plus.
- Excellent communication and interpersonal skills in English (additional languages are a bonus).
- Strong customer service orientation with a passion for helping others.
- Ability to work flexible hours, including weekends, evenings, and public holidays.
- Basic math and cash-handling skills for accurate transactions.
- Familiarity with POS systems and retail software is advantageous.
- Proactive, team-player attitude with a willingness to learn.
- Residents of Bali or those with valid work permits are preferred.