job description
Join Nitori Group, a leading name in home furnishings and retail innovation, as a Part-Time Retail Associate in beautiful Bali! This is your chance to be part of a dynamic team that delivers exceptional customer experiences while maintaining the high standards of one of Asia’s most trusted retail brands.
In this role, you’ll play a key part in daily store operations, from assisting customers with their home decor needs to ensuring our showroom remains visually stunning and functional. Whether you’re assembling furniture, processing transactions, or organizing inventory, your contributions will directly impact customer satisfaction and store success.
Perfect for students, professionals seeking flexible hours, or anyone passionate about retail and design, this position offers a supportive work environment, competitive hourly pay, and the opportunity to grow within a globally recognized company.
Note: Salary is originally listed in PHP but will be adjusted to local currency (IDR) based on current exchange rates.
Responsibility
- Customer Service Excellence: Greet and assist customers with product inquiries, recommendations, and purchases, ensuring a seamless shopping experience.
- Cashiering & Transactions: Process payments accurately, handle returns/exchanges, and maintain cash register operations with precision.
- Store Presentation: Arrange and restock merchandise, assemble display furniture, and maintain a clean, organized, and visually appealing store environment.
- Inventory Management: Receive and log deliveries, monitor stock levels, and assist with inventory audits to ensure product availability.
- Team Collaboration: Work closely with store staff to achieve daily sales targets, promotional goals, and operational efficiency.
- Product Knowledge: Stay updated on Nitori’s product lines, features, and promotions to provide expert advice to customers.
- Safety & Compliance: Adhere to company policies, safety protocols, and retail standards to ensure a secure workspace for staff and customers.
- Problem Resolution: Address customer concerns or complaints professionally and escalate issues to management when necessary.
Qualifications
- Customer-Focused Mindset: A passion for delivering outstanding service with a friendly and approachable demeanor.
- Basic Math & Cash Handling: Comfortable with numerical tasks, including processing payments and managing cash registers.
- Physical Stamina: Ability to stand for extended periods, lift moderate weights (e.g., furniture components), and perform repetitive tasks.
- Communication Skills: Fluent in English (additional languages, such as Indonesian or Japanese, are a plus).
- Team Player: Ability to collaborate effectively in a fast-paced retail environment.
- Attention to Detail: Keen eye for visual merchandising, product placement, and store cleanliness.
- Flexibility: Availability to work part-time hours, including weekends, holidays, or peak retail periods.
- Retail Experience (Preferred): Prior experience in retail, customer service, or cashiering is advantageous but not required.