job description
Join Al-Ikhsan Sports, a leading name in the retail and consumer products industry, as a Part-Time Retail Associate at our Queensbay Mall location in Penang. This is a fantastic opportunity for individuals who are passionate about sports, customer service, and retail to gain valuable experience in a dynamic and fast-paced environment.
As a Part-Time Retail Associate, you will play a crucial role in ensuring our customers have an exceptional shopping experience. You will assist customers with their purchases, maintain the store's appearance, and contribute to the overall success of our retail operations. This position offers flexible hours, making it ideal for students, individuals seeking supplementary income, or those looking to start a career in retail.
At Al-Ikhsan Sports, we value teamwork, dedication, and a customer-centric approach. If you are enthusiastic, reliable, and eager to learn, we invite you to apply and become part of our growing team.
Responsibility
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
- Help customers find products, answer questions, and provide information about promotions and sales.
- Maintain the store's appearance by organizing merchandise, restocking shelves, and ensuring a clean and tidy environment.
- Process transactions accurately and efficiently using the point-of-sale system.
- Assist in inventory management, including receiving and stocking new merchandise.
- Handle customer complaints and issues with a positive and solution-oriented approach.
- Promote and upsell products to meet sales targets and enhance customer satisfaction.
- Follow company policies and procedures to ensure a safe and secure shopping environment.
Qualifications
- High school diploma or equivalent; additional education or experience in retail is a plus.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a friendly and approachable demeanor.
- Ability to work flexible hours, including weekends and holidays.
- Basic math skills for handling transactions and managing cash.
- Physical ability to stand for extended periods and lift moderate weights.
- Reliable, punctual, and able to work independently or as part of a team.
- Knowledge of sports products and trends is an advantage.