job description
Join a prestigious luxury fashion retail brand as a Part-Time Retail Assistant and be part of an exclusive team delivering exceptional customer experiences. This role offers flexible on-call hours, making it ideal for students, professionals seeking supplementary income, or individuals passionate about fashion and retail.
As a Retail Assistant, you will engage with high-end clientele, assist in store operations, and contribute to maintaining the brand’s elite standards. Enjoy a competitive hourly rate of RM 13/hour plus allowances, along with the opportunity to work in a dynamic and stylish environment.
If you have a keen eye for fashion, excellent interpersonal skills, and a commitment to service excellence, this is the perfect opportunity for you. Apply now and step into the world of luxury retail!
Responsibility
- Provide exceptional customer service to high-end clientele, ensuring a personalized shopping experience.
- Assist customers with product inquiries, styling advice, and purchase decisions.
- Maintain store presentation standards, including visual merchandising and product displays.
- Process sales transactions accurately using POS systems and handle cash/card payments.
- Manage inventory, including stock replenishment, labeling, and organizing merchandise.
- Collaborate with the team to achieve sales targets and promote brand loyalty.
- Handle customer complaints or issues professionally and escalate when necessary.
- Stay updated on new collections, promotions, and brand guidelines.
Qualifications
- Previous experience in retail, hospitality, or customer service is preferred but not required.
- Strong communication and interpersonal skills with a friendly and approachable demeanor.
- Passion for fashion and luxury brands, with a basic understanding of current trends.
- Ability to work flexible hours, including weekends and peak shopping periods.
- Basic math skills for handling transactions and inventory management.
- Professional appearance and adherence to the brand’s dress code.
- Reliable, punctual, and able to work independently or as part of a team.
- Fluency in English; additional languages are a plus.