job description
Are you a friendly, customer-focused individual looking for a flexible part-time opportunity in retail? KK SUPER MART at Kondominium Prominence (PNKP) in Bukit Mertajam is hiring a Part-Time Shop Assistant to join our dynamic team!
As a Shop Assistant, you will play a key role in delivering exceptional customer service, maintaining store presentation, and ensuring a smooth shopping experience for our valued customers. This is a fantastic opportunity to gain retail experience in a fast-paced environment while enjoying a flexible schedule.
If you thrive in a customer-facing role and enjoy working in a team, we’d love to hear from you!
Responsibility
- Provide friendly and efficient customer service, assisting shoppers with inquiries and purchases.
- Operate the cash register, process transactions, and handle cash accurately.
- Restock shelves, organize merchandise, and maintain a clean and tidy store environment.
- Assist in inventory management, including stock checks and replenishment.
- Promote sales and special offers to enhance customer engagement.
- Handle customer complaints or issues professionally and escalate when necessary.
- Follow store policies and procedures, including health and safety guidelines.
- Collaborate with team members to ensure smooth store operations.
Qualifications
- Minimum SPM or equivalent qualification.
- Previous retail or customer service experience is a plus but not required.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic math skills for cash handling and transactions.
- Reliable, punctual, and committed to scheduled shifts.
- Willingness to work weekends and public holidays as needed.
- Friendly, approachable, and customer-oriented attitude.