job description
Join Watsons, a leading health and beauty retail chain, as a Part-Time Customer Service Assistant in the vibrant heart of Kuta, Bali! This is a fantastic opportunity for enthusiastic individuals to gain retail experience while contributing to a dynamic team in one of Asia’s most trusted brands.
As a Customer Service Assistant, you will be the face of Watsons, delivering exceptional service to customers, assisting with product inquiries, and ensuring a seamless shopping experience. This role is perfect for those who thrive in fast-paced environments, enjoy interacting with people, and have a passion for health and beauty products.
Watsons offers a supportive work environment, flexible part-time hours, and the chance to develop valuable skills in customer service and retail operations. Whether you're a student, a professional looking for supplementary income, or someone exploring a career in retail, this role provides the ideal platform to grow and succeed.
Responsibility
- Provide friendly and professional customer service to all shoppers, ensuring a positive in-store experience.
- Assist customers with product selection, inquiries, and recommendations based on their needs.
- Process transactions accurately and efficiently using POS systems.
- Maintain a clean, organized, and visually appealing store environment.
- Restock shelves and ensure products are well-displayed and easily accessible.
- Handle customer complaints or issues with a solution-oriented approach.
- Promote ongoing store promotions, loyalty programs, and special offers.
- Collaborate with team members to achieve daily sales targets and operational goals.
Qualifications
- Minimum high school diploma or equivalent; higher education is a plus.
- Excellent communication and interpersonal skills in English (Bahasa Indonesia is a bonus).
- Previous retail or customer service experience is advantageous but not required.
- Friendly, approachable, and able to work well under pressure.
- Basic computer literacy and familiarity with POS systems.
- Flexibility to work part-time hours, including weekends and public holidays.
- Passion for health, beauty, and personal care products.
- Ability to stand for extended periods and lift light to moderate weights.