job description
Join Watsons, Asia’s leading health and beauty retailer, as a Part-Time Customer Assistant in our vibrant store in Kuta, Bali! This is a fantastic opportunity for customer-focused individuals to gain retail experience in a dynamic, fast-paced environment while contributing to an iconic brand.
As a Customer Assistant, you will be the face of Watsons, delivering exceptional service to our diverse customer base. You’ll assist shoppers in finding products, provide expert advice on health and beauty items, and ensure a seamless shopping experience. This role is perfect for students, stay-at-home parents, or anyone looking for flexible part-time work with opportunities for growth.
At Watsons, we value teamwork, integrity, and a passion for customer care. If you thrive in a people-oriented setting and enjoy helping others, we’d love to have you on our team!
Responsibility
- Greet and assist customers with a friendly and professional demeanor, ensuring a positive shopping experience.
- Provide accurate information and recommendations on health, beauty, and personal care products.
- Operate the cash register, process transactions, and handle payments with precision and efficiency.
- Maintain store cleanliness and organization, including stocking shelves and restocking products as needed.
- Assist in inventory management, including receiving, labeling, and storing merchandise.
- Handle customer inquiries, complaints, and returns in a courteous and resolution-focused manner.
- Promote ongoing store sales, loyalty programs, and special offers to drive customer engagement.
- Collaborate with team members to achieve daily sales targets and operational goals.
Qualifications
- Minimum high school diploma or equivalent; higher education is a plus.
- Previous retail or customer service experience is advantageous but not required.
- Excellent communication and interpersonal skills in English (additional languages are a bonus).
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Basic math and cash-handling skills.
- Friendly, approachable, and customer-focused attitude.
- Ability to work flexible hours, including weekends and public holidays.
- Willingness to stand for extended periods and lift light to moderate weights.