job description
Join Watsons, Asia’s leading health and beauty retailer, as a Part-Time Customer Assistant in our vibrant store located in the heart of Kuta, Bali. This is a fantastic opportunity for customer-focused individuals to gain retail experience in a dynamic, fast-paced environment while contributing to an iconic brand.
As a Customer Assistant, you will play a key role in delivering exceptional in-store experiences, assisting customers with product inquiries, and ensuring our shelves are well-stocked with the latest health, beauty, and wellness products. Whether you’re a student, a professional seeking flexible hours, or someone passionate about retail, this role offers the perfect balance of work and personal growth.
At Watsons, we value teamwork, integrity, and a commitment to excellence. You’ll work alongside a supportive team in a modern retail setting, with opportunities to develop your skills in sales, customer service, and product knowledge. Enjoy a competitive hourly rate, employee discounts, and the chance to be part of a brand that empowers people to look and feel their best.
If you’re energetic, detail-oriented, and love engaging with people, we’d love to hear from you. Apply today and take the first step toward a rewarding part-time career with Watsons in Bali!
Responsibility
- Provide friendly and professional customer service, assisting shoppers with product selections, inquiries, and recommendations.
- Process transactions accurately using POS systems, including cash, credit, and mobile payments.
- Maintain clean, organized, and well-stocked shelves to ensure a visually appealing store environment.
- Assist in inventory management, including restocking, labeling, and conducting stock checks.
- Handle customer complaints or concerns with a solution-oriented approach and escalate issues when necessary.
- Promote Watsons loyalty programs, discounts, and special offers to enhance customer engagement.
- Collaborate with the store team to achieve daily sales targets and operational goals.
- Adhere to company policies, health and safety standards, and retail best practices.
Qualifications
- Minimum high school diploma or equivalent; higher education is a plus.
- Previous experience in retail, customer service, or sales is advantageous but not required.
- Excellent communication and interpersonal skills in English (Bahasa Indonesia is a plus).
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Friendly, approachable, and proactive attitude with a passion for helping customers.
- Basic computer and POS system literacy; training will be provided.
- Flexibility to work weekends, evenings, or holidays as needed.
- Ability to stand for extended periods and lift light to moderate weights (up to 10 kg).