job description
Join Watsons, a leading health and beauty retail chain, as a Part-Time Customer Assistant in our vibrant Bali locations! This is a fantastic opportunity to gain retail experience while contributing to a dynamic team in one of Asiaâs most trusted brands.
As a Customer Assistant, youâll play a key role in delivering exceptional service, ensuring a seamless shopping experience, and maintaining store standards. Whether youâre assisting customers with product inquiries, processing transactions, or restocking shelves, your dedication will help drive customer satisfaction and sales.
This part-time role offers flexible scheduling, making it ideal for students, professionals seeking supplementary income, or anyone passionate about retail and customer service. With Watsonsâ commitment to employee growth, youâll also have access to training and development opportunities.
If youâre energetic, customer-focused, and eager to work in a fast-paced environment, weâd love to hear from you. Apply today and take the first step toward a rewarding career with Watsons in Bali!
Responsibility
- Provide friendly and professional customer service to all shoppers, addressing inquiries and offering product recommendations.
- Process transactions accurately and efficiently using POS systems, including cash and digital payments.
- Assist in maintaining store presentation by restocking shelves, organizing displays, and ensuring products are neatly arranged.
- Handle customer complaints or concerns with empathy and resolve issues promptly to ensure satisfaction.
- Support inventory management by conducting stock checks, reporting low inventory, and assisting with deliveries.
- Promote ongoing sales, loyalty programs, and special offers to enhance customer engagement and drive sales.
- Adhere to company policies, including health and safety standards, cash handling procedures, and loss prevention measures.
- Collaborate with team members to achieve daily sales targets and maintain a clean, welcoming store environment.
Qualifications
- Minimum high school diploma or equivalent; prior retail or customer service experience is a plus.
- Excellent communication and interpersonal skills with a customer-first mindset.
- Basic numeracy and cash-handling abilities for accurate transaction processing.
- Ability to work flexible hours, including weekends, evenings, and public holidays.
- Familiarity with POS systems and basic computer skills is advantageous.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Proactive, reliable, and team-oriented with a positive attitude.
- Fluency in English; knowledge of Indonesian (Bahasa) is beneficial but not required.