job description
Join Watsons, Asiaâs leading health and beauty retailer, as a Part-Time Customer Assistant in stunning Bali! This is your chance to be part of a dynamic team in one of our premium stores located in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. Whether you're a student, a digital nomad, or someone looking for flexible work, this role offers the perfect balance between professional growth and work-life harmony in paradise.
As a Customer Assistant, youâll play a key role in delivering exceptional shopping experiences to our diverse clientele, including locals and international visitors. Youâll engage with customers, assist with product inquiries, and ensure our stores maintain the high standards Watsons is known for. This role is ideal for individuals who are passionate about retail, customer service, and the beauty industry, with opportunities to learn about the latest health and beauty trends.
Watsons offers a supportive and inclusive work environment where your contributions are valued. Youâll receive comprehensive training, competitive compensation, and the flexibility to work around your schedule. Plus, enjoy exclusive employee discounts on our wide range of products, from skincare and cosmetics to vitamins and personal care items!
If youâre a friendly, proactive, and customer-focused individual looking for a part-time role in Baliâs vibrant retail scene, weâd love to hear from you. Apply now and take the first step toward a rewarding career with Watsons!
Responsibility
- Provide friendly and efficient customer service, assisting shoppers with product inquiries, recommendations, and purchases.
- Maintain store presentation standards, including stocking shelves, organizing displays, and ensuring products are well-merchandised.
- Operate the cash register, process transactions, and handle payments accurately and securely.
- Assist with inventory management, including receiving stock, conducting stock checks, and reporting discrepancies.
- Resolve customer complaints or concerns professionally and escalate issues to management when necessary.
- Promote Watsonsâ loyalty programs, discounts, and special offers to enhance customer engagement and sales.
- Collaborate with team members to achieve daily, weekly, and monthly sales targets.
- Stay updated on product knowledge, including features, benefits, and usage instructions for health and beauty items.
Qualifications
- Previous experience in retail, customer service, or a similar role is a plus but not required.
- Excellent communication skills in English; proficiency in Bahasa Indonesia or other languages is an advantage.
- Friendly, approachable, and customer-focused attitude with a passion for helping others.
- Ability to work flexible hours, including weekends, evenings, and public holidays.
- Basic numeracy skills for handling cash and processing transactions.
- Ability to stand for extended periods and perform light physical tasks, such as lifting and stocking products.
- Reliable, punctual, and able to work independently as well as part of a team.
- Interest in health, beauty, or wellness products is a bonus!