job description
Are you a compassionate, detail-oriented professional looking to make a difference in healthcare? OneDoctors Medical Centre Pte Ltd is seeking a Part-Time Clinic Assistant to join our service-driven team in Bali. This role is perfect for individuals who thrive in fast-paced environments, possess strong interpersonal skills, and excel at multitasking while delivering exceptional patient care.
As a Clinic Assistant, you will play a vital role in ensuring smooth clinic operations, supporting medical staff, and providing a welcoming experience for patients. Whether you're assisting with administrative tasks, managing patient records, or coordinating appointments, your contributions will directly impact the quality of care we provide.
This is an excellent opportunity for those passionate about healthcare to gain hands-on experience in a professional medical setting. If you’re a team player with a proactive attitude and a commitment to excellence, we’d love to hear from you!
Responsibility
- Greet and register patients, ensuring accurate and up-to-date records in the clinic’s management system.
- Assist medical staff with patient preparations, including taking vital signs and escorting patients to examination rooms.
- Manage appointment scheduling, follow-ups, and reminders to optimize clinic workflow.
- Handle administrative tasks such as filing, data entry, and maintaining inventory of medical supplies.
- Ensure a clean, organized, and welcoming clinic environment in compliance with health and safety standards.
- Process patient payments and insurance claims with accuracy and confidentiality.
- Provide exceptional customer service by addressing patient inquiries and concerns professionally.
- Collaborate with the healthcare team to support efficient and compassionate patient care.
Qualifications
- Minimum high school diploma or equivalent; certification in healthcare administration is a plus.
- Proven experience in a clinical, administrative, or customer service role (preferably in healthcare).
- Strong interpersonal and communication skills to interact effectively with patients and staff.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Proficiency in basic computer applications (e.g., MS Office, clinic management software).
- Attention to detail and a commitment to maintaining patient confidentiality.
- Friendly, empathetic, and professional demeanor with a service-oriented mindset.
- Flexibility to work part-time hours, including weekends or evenings as needed.