job description
Join JR Foods Pte. Ltd. as a Part-Time Catering Assistant (Card Swipe) in beautiful Bali! This role is perfect for customer-focused individuals who thrive in fast-paced environments. As the first point of contact at the point-of-sale, you’ll play a vital role in ensuring smooth meal redemptions via access-card systems, delivering exceptional service to every guest.
Bali’s vibrant hospitality scene offers a unique opportunity to gain experience in a dynamic industry while enjoying the island’s rich culture and stunning landscapes. Whether you’re a student, a professional seeking flexible hours, or someone passionate about customer service, this position provides a rewarding way to contribute to a leading food service provider.
At JR Foods, we value teamwork, efficiency, and a positive attitude. If you’re detail-oriented, tech-savvy, and eager to support seamless operations in a high-traffic catering environment, we’d love to hear from you!
Responsibility
- Manage access-card meal redemptions efficiently at the point-of-sale.
- Assist customers with card swipe transactions and troubleshoot basic issues.
- Maintain accurate records of meal redemptions and report discrepancies.
- Ensure a welcoming and professional demeanor at all times.
- Collaborate with the catering team to uphold service standards.
- Monitor and restock POS materials (e.g., cards, receipts) as needed.
- Adhere to hygiene and safety protocols in food service areas.
- Provide clear communication to customers regarding meal plans and redemption processes.
Qualifications
- Minimum high school diploma or equivalent; prior customer service experience is a plus.
- Basic computer literacy and familiarity with POS or card swipe systems.
- Strong interpersonal and communication skills in English.
- Ability to work flexible part-time hours, including weekends or events.
- Attention to detail and problem-solving mindset.
- Friendly, patient, and professional attitude.
- Physical ability to stand for extended periods.
- Willingness to learn and adapt to company procedures.