job description
Join Iplanner Global as a Parcel Post Officer in beautiful Bali and become a key player in our dynamic logistics team. This role offers a unique opportunity to manage parcel deliveries, ensure timely distributions, and maintain high standards of customer service in one of Indonesia's most vibrant regions.
As a Parcel Post Officer, you will oversee the sorting, routing, and delivery of parcels while ensuring compliance with company policies and local regulations. Your organizational skills and attention to detail will contribute to the smooth operation of our logistics network, making a tangible impact on our customers' satisfaction.
Bali's strategic location and growing logistics sector provide an exciting backdrop for this role. Whether you're coordinating with delivery partners or resolving customer inquiries, your work will be integral to our mission of delivering excellence.
Responsibility
- Manage the sorting and routing of parcels for efficient delivery.
- Coordinate with delivery partners to ensure timely and accurate distributions.
- Monitor parcel tracking systems and update delivery statuses.
- Handle customer inquiries and resolve delivery-related issues professionally.
- Maintain accurate records of parcel movements and delivery confirmations.
- Ensure compliance with company policies and local logistics regulations.
- Assist in optimizing delivery routes to improve efficiency.
- Collaborate with team members to meet daily and weekly delivery targets.
Qualifications
- High school diploma or equivalent; additional logistics training is a plus.
- Proven experience in parcel handling, logistics, or a related field.
- Strong organizational and time-management skills.
- Excellent communication and customer service abilities.
- Proficiency in using logistics software and tracking systems.
- Ability to work in a fast-paced environment and meet deadlines.
- Familiarity with Bali's local logistics network is advantageous.
- Basic computer skills and attention to detail.