job description
Are you a dynamic hospitality professional with a passion for delivering exceptional guest experiences? We are seeking an Outlet Manager to lead our premium establishment in Bali, one of the world's most sought-after travel destinations. This is a unique opportunity to oversee operations in a high-end setting while contributing to the growth of a renowned brand.
As an Outlet Manager, you will be responsible for ensuring seamless service delivery, maintaining operational excellence, and driving revenue growth. You will lead a team of dedicated professionals, fostering a culture of hospitality and continuous improvement. This role is ideal for individuals who thrive in fast-paced environments and are committed to upholding the highest standards of service.
Bali offers a vibrant lifestyle with its stunning beaches, rich culture, and thriving tourism industry. Join us and be part of a team that values innovation, teamwork, and excellence.
Responsibility
- Oversee daily operations of the outlet, ensuring smooth and efficient service delivery.
- Lead, train, and motivate a team of staff to provide exceptional guest experiences.
- Develop and implement strategies to drive revenue growth and enhance customer satisfaction.
- Monitor and maintain high standards of cleanliness, safety, and compliance with health regulations.
- Manage inventory, supplier relationships, and cost control to optimize profitability.
- Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
- Collaborate with other departments to ensure seamless coordination and service excellence.
- Stay updated with industry trends and implement best practices to enhance operational efficiency.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3 years of experience in a managerial role within the hospitality industry.
- Proven track record of leading teams and delivering exceptional guest experiences.
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in using hospitality management software and tools.
- Ability to work flexible hours, including weekends and holidays.
- Fluency in English; additional languages are a plus.
- Knowledge of local regulations and compliance requirements in Bali.