job description
Join CCW Infinite as an Outlet Administrator in the vibrant heart of Canggu, Bali! We are seeking a detail-oriented and organized professional to oversee the daily operations of our retail outlet, ensuring seamless customer experiences and efficient administrative processes. This role is perfect for individuals who thrive in dynamic environments and are passionate about retail excellence.
As part of our team, you will play a crucial role in maintaining the smooth operation of our outlet, from managing inventory and staff schedules to handling customer inquiries and ensuring compliance with company policies. Your contributions will directly impact our ability to deliver exceptional service and drive business growth in one of Bali's most exciting locations.
If you are a proactive problem-solver with strong communication skills and a knack for multitasking, we invite you to apply and become a key player in our success story.
Responsibility
- Oversee daily outlet operations, including opening and closing procedures, to ensure compliance with company standards.
- Manage inventory levels, conduct regular stock audits, and coordinate with suppliers to maintain optimal product availability.
- Handle customer inquiries, complaints, and feedback professionally, ensuring high levels of satisfaction and loyalty.
- Supervise and train outlet staff, including scheduling shifts, assigning tasks, and conducting performance evaluations.
- Process transactions, manage cash registers, and reconcile daily sales reports for accuracy.
- Maintain a clean, organized, and visually appealing outlet environment in alignment with brand guidelines.
- Collaborate with the marketing team to implement promotional campaigns and in-store events.
- Ensure adherence to health, safety, and security protocols to create a secure environment for staff and customers.
Qualifications
- Minimum of 2 years of experience in retail administration, outlet management, or a similar role.
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proficiency in using POS systems, inventory management software, and Microsoft Office Suite.
- Basic understanding of financial principles, including cash handling and sales reporting.
- Ability to work flexible hours, including weekends and holidays, as required by business needs.
- Familiarity with retail compliance standards and local regulations in Indonesia.
- Fluency in English and Bahasa Indonesia is preferred.