job description
Join Teleperformance, a Great Place to Work Certified global leader in customer experience management, as an Outbound Sales Manager in the vibrant heart of Bali. This is a unique opportunity to drive revenue growth, lead high-performing sales teams, and contribute to our mission of delivering exceptional customer interactions.
In this dynamic role, you will spearhead outbound sales strategies, nurture client relationships, and leverage data-driven insights to exceed targets. Based in one of Bali’s most sought-after locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll enjoy a collaborative work environment with competitive compensation and career advancement opportunities.
Teleperformance is committed to fostering professional development, offering cutting-edge tools, and maintaining a culture of excellence. If you’re a results-oriented sales leader with a passion for building client success, we want to hear from you.
Responsibility
- Develop and execute outbound sales strategies to acquire new clients and expand market share in targeted industries.
- Lead, mentor, and motivate a team of sales professionals to achieve and exceed monthly/quarterly revenue targets.
- Build and maintain strong relationships with key decision-makers through cold calling, email campaigns, and networking.
- Analyze sales performance metrics and adjust strategies to optimize conversion rates and ROI.
- Collaborate with marketing teams to align sales efforts with brand messaging and lead-generation campaigns.
- Prepare and present sales reports, forecasts, and pipeline analyses to senior management.
- Stay updated on industry trends, competitive landscape, and customer needs to identify new opportunities.
- Ensure compliance with company policies, ethical sales practices, and data protection regulations.
Qualifications
- Proven track record of 5+ years in outbound sales, preferably in a managerial or team lead role.
- Strong experience in B2B sales, telesales, or call center environments with a focus on high-volume outbound campaigns.
- Excellent communication, negotiation, and closing skills in English (additional languages a plus).
- Demonstrated ability to meet and exceed sales quotas in a fast-paced, target-driven environment.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales automation tools.
- Analytical mindset with the ability to interpret sales data and derive actionable insights.
- Leadership skills with a focus on team development, coaching, and performance management.
- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).