job description
Join Infomedia Nusantara as an Outbound Sales Agent in our dynamic Contact Center team, based in the vibrant regions of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung). This is a fantastic opportunity for motivated professionals to drive sales growth, engage with customers, and contribute to a leading company in the Retail & Consumer Products industry.
As an Outbound Sales Agent, you will play a key role in proactively reaching out to potential clients, promoting our products, and building long-lasting customer relationships. Your exceptional communication skills and sales expertise will be instrumental in achieving targets and delivering outstanding service. We offer a competitive salary, a collaborative work environment, and the chance to develop your career in a fast-paced industry.
If you are a results-driven individual with a passion for sales and customer engagement, we invite you to apply and become part of our success story in Bali!
Responsibility
- Conduct outbound calls to prospective clients to promote products and services.
- Identify customer needs and tailor sales pitches to maximize conversion rates.
- Achieve and exceed monthly/quarterly sales targets and KPIs.
- Maintain accurate records of all customer interactions and sales activities in the CRM system.
- Provide exceptional customer service, addressing inquiries and resolving concerns professionally.
- Collaborate with the sales and marketing teams to refine strategies and improve outbound campaigns.
- Stay updated on product knowledge, industry trends, and competitive offerings.
- Follow up with leads and existing customers to nurture relationships and close sales.
Qualifications
- Proven experience in sales, marketing, or customer service, preferably in a contact center environment.
- Excellent communication and persuasion skills in both English and Bahasa Indonesia.
- Strong ability to handle rejection and maintain a positive, resilient attitude.
- Goal-oriented with a track record of meeting or exceeding sales targets.
- Proficiency in using CRM software and Microsoft Office tools.
- Self-motivated, with the ability to work independently and as part of a team.
- Preferably based in Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung) or willing to relocate.
- High school diploma or equivalent; a degree in Business, Marketing, or related fields is a plus.