job description
Join Tavor Perry as an Order Processing Virtual Assistant and become a vital part of our dynamic team! In this role, you will ensure seamless order management, enhance customer satisfaction, and contribute to our operational efficiency. If you are detail-oriented, organized, and passionate about delivering exceptional service, this is the perfect opportunity for you.
Based in the vibrant locations of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you will work in a flexible, remote-friendly environment while enjoying the beauty and culture of Bali. We offer competitive compensation, professional growth opportunities, and a supportive work culture.
Apply now and take the next step in your career with a company that values your skills and dedication!
Responsibility
- Process and manage customer orders accurately and efficiently.
- Coordinate with suppliers, logistics partners, and internal teams to ensure timely order fulfillment.
- Monitor inventory levels and update records to prevent stockouts or overstocking.
- Respond to customer inquiries and resolve order-related issues promptly.
- Maintain organized and up-to-date order records in the company’s database.
- Generate and send order confirmations, invoices, and shipping notifications.
- Assist in preparing reports on order status, delays, and customer feedback.
- Collaborate with the sales and customer service teams to improve order processing workflows.
Qualifications
- Proven experience in order processing, administrative support, or a similar role.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Excellent communication skills, both written and verbal.
- Proficiency in using order management software, spreadsheets, and CRM tools.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Basic understanding of inventory management and supply chain processes.
- High school diploma or equivalent; additional certification in administration is a plus.
- Reliable internet connection and a quiet workspace for remote work.