job description
Are you a detail-oriented professional looking for a stable career with excellent work-life balance? Stafflink Services is currently seeking a highly organized Order Processing Executive to join our expanding team in the Ubi/Macpherson area. This is a newly created headcount due to business growth, offering the perfect opportunity to make an impact in a dynamic logistics environment.
In this role, you will be the heartbeat of our supply chain operations, ensuring that customer orders are processed with precision and that our inventory and logistics workflows remain seamless. We pride ourselves on fostering a collaborative culture where your contributions are valued and your schedule is respected with a consistent 5-day workweek.
If you have a passion for order management and enjoy working in a fast-paced yet supportive setting, we want to hear from you. We provide the tools, the team, and the environment for you to succeed while maintaining a healthy balance between your professional and personal life.
Responsibility
- Process and monitor incoming customer orders accurately via our internal ERP system.
- Coordinate with logistics partners and warehouse teams to ensure timely dispatch and delivery.
- Maintain real-time inventory records and assist with regular stock cycle counts.
- Proactively communicate order status and resolve any discrepancies or shipping delays with clients.
- Prepare accurate shipping documentation, including invoices, delivery orders, and packing lists.
- Collaborate with cross-functional teams to streamline order fulfillment workflows.
- Maintain high levels of customer satisfaction through efficient service and clear communication.
Qualifications
- Minimum GCE 'O' Level or Diploma in Logistics, Supply Chain, Business, or a related field.
- At least 1-2 years of experience in order processing, customer service, or logistics coordination.
- Proficiency in Microsoft Office Suite (Excel, Word) and familiar with ERP/Inventory software.
- Strong interpersonal skills with the ability to communicate effectively at all levels.
- Meticulous attention to detail and ability to handle high-volume order tasks.
- Ability to work independently as well as contribute to a collaborative team environment.
- Possess a proactive attitude and strong problem-solving capabilities in a fast-paced setting.