job description
Join Stafflink Services as an Order Processing Executive - Sales Support in the vibrant heart of Bali! This is a unique opportunity to work within a stable, team-oriented environment where collaboration and guidance are at the core of daily operations. Unlike isolated roles, this position thrives on teamwork, structured processes, and mentorship, ensuring you have the support needed to excel in sales support and order management.
Based in Badung, Bali, youâll contribute to a dynamic sales ecosystem while enjoying the islandâs inspiring work-life balance. Whether youâre processing orders, coordinating with clients, or optimizing workflows, your role will be pivotal in driving efficiency and customer satisfaction. Ideal for detail-oriented professionals who value structure, growth, and a cooperative work culture.
Responsibility
- Process and manage customer orders accurately and efficiently using internal systems.
- Coordinate with sales, logistics, and finance teams to ensure seamless order fulfillment.
- Verify order details, pricing, and inventory availability to prevent discrepancies.
- Respond to customer and internal inquiries regarding order status, delays, or adjustments.
- Maintain and update order records, databases, and tracking systems in real-time.
- Identify and resolve order-related issues, escalating complex cases as needed.
- Generate reports on order volumes, processing times, and potential bottlenecks.
- Collaborate with the sales team to improve order workflows and customer experience.
Qualifications
- Minimum 1-2 years of experience in order processing, sales support, or administrative roles.
- Strong attention to detail and ability to handle high-volume tasks with accuracy.
- Proficiency in MS Office (Excel, Word) and order management software.
- Excellent communication skills (written and verbal) in English.
- Ability to work in a team-based environment with a proactive and solution-oriented mindset.
- Basic understanding of supply chain, logistics, or CRM systems is a plus.
- Organizational skills with the ability to prioritize tasks under tight deadlines.
- Diploma or Bachelorâs degree in Business, Sales, or related fields preferred.