job description
Join Suntra International Trading Corp. as an Order Management Associate in Bali!
Are you detail-oriented, organized, and passionate about ensuring seamless order processing? Suntra International Trading Corp. is seeking a motivated Order Management Associate to join our dynamic team in Bali. In this role, you will play a crucial part in managing customer orders, coordinating with suppliers, and ensuring timely deliveries. This is an excellent opportunity to grow your career in a fast-paced, international trading environment.
As part of our team, you will work closely with sales, logistics, and customer service teams to maintain high levels of accuracy and efficiency. If you thrive in a collaborative setting and have a knack for problem-solving, we want to hear from you!
Responsibility
- Process and manage customer orders accurately and efficiently.
- Coordinate with suppliers and logistics teams to ensure timely order fulfillment.
- Maintain and update order records in the company’s ERP system.
- Resolve order discrepancies and customer inquiries promptly.
- Monitor inventory levels and communicate stock availability to relevant teams.
- Generate and analyze order reports to identify trends and areas for improvement.
- Collaborate with the sales team to ensure customer satisfaction and retention.
- Assist in the development and implementation of order management best practices.
Qualifications
- Bachelor’s degree in Business Administration, Logistics, or a related field.
- Proven experience in order management, supply chain, or a similar role.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in ERP systems and Microsoft Office Suite.
- Ability to work under pressure and meet tight deadlines.
- Attention to detail and a problem-solving mindset.
- Fluency in English; additional languages are a plus.