job description
Are you a detail-oriented professional who thrives in a fast-paced environment? Dialed In PH is seeking a highly organized Order Management Administrator to join our dynamic team in Bali. In this role, you will play a crucial part in ensuring seamless order processing, inventory management, and customer satisfaction. If you excel in multitasking, problem-solving, and maintaining meticulous records, this is the perfect opportunity for you!
As an Order Management Administrator, you will be the backbone of our operations, coordinating between sales, logistics, and customer service teams to deliver exceptional results. Your ability to prioritize tasks, communicate effectively, and maintain accuracy under pressure will drive our success. Join us and contribute to a company that values efficiency, collaboration, and growth.
This position offers a competitive salary, a vibrant work environment in Bali, and the chance to grow within a forward-thinking organization. If you're ready to take your administrative career to the next level, apply today!
Responsibility
- Process and manage customer orders accurately and efficiently using internal systems.
- Coordinate with sales, logistics, and customer service teams to ensure timely order fulfillment.
- Monitor inventory levels and liaise with suppliers to prevent stockouts or overstock situations.
- Resolve order discrepancies, delays, or customer complaints with professionalism and urgency.
- Maintain detailed records of orders, shipments, and inventory transactions.
- Generate reports on order status, delivery performance, and inventory turnover.
- Assist in optimizing order management processes to improve efficiency and reduce errors.
- Provide administrative support to the operations team as needed.
Qualifications
- Bachelor’s degree in Business Administration, Logistics, or a related field (or equivalent work experience).
- Proven experience in order management, inventory control, or administrative roles.
- Proficiency in Microsoft Office Suite (Excel, Word) and order management software.
- Strong organizational skills with the ability to multitask and meet deadlines.
- Excellent communication and interpersonal skills for cross-departmental collaboration.
- Detail-oriented with a high level of accuracy in data entry and record-keeping.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with ERP or CRM systems is a plus.