job description
Join Hey Rocket as an Optical Retail Sales Associate and kickstart your career in the eyewear industry! This role offers an exciting entry point with a structured upskilling pathway to become a qualified Optician or Optometrist. You'll work in a dynamic retail environment, assisting customers with their eyewear needs while enjoying competitive compensation and performance-based incentives.
Based in beautiful Bali, this opportunity is perfect for individuals passionate about customer service, fashion, and healthcare. Whether you're in Canggu, Ubud, or any of our other locations, you'll be part of a team dedicated to delivering exceptional service and high-quality optical products.
No prior experience in optics? No problem! We provide comprehensive training to equip you with the knowledge and skills needed to succeed. If you're enthusiastic, detail-oriented, and eager to grow in a thriving industry, we want to hear from you!
Responsibility
- Provide exceptional customer service by assisting clients in selecting the perfect eyewear based on their needs and preferences.
- Conduct basic eye measurements and adjustments to ensure a comfortable fit for customers.
- Educate customers on lens options, frame styles, and the latest trends in eyewear fashion.
- Manage inventory, restock displays, and maintain a clean and organized retail environment.
- Process sales transactions, handle payments, and manage customer records with accuracy.
- Collaborate with the team to meet sales targets and contribute to the store's success.
- Participate in training programs to enhance product knowledge and sales techniques.
- Promote special offers, loyalty programs, and seasonal collections to drive sales.
Qualifications
- High school diploma or equivalent; prior retail or customer service experience is a plus.
- Excellent communication and interpersonal skills to engage with diverse customers.
- Strong attention to detail, especially when handling delicate eyewear products.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Basic computer skills for managing sales transactions and customer data.
- Willingness to learn about optical products, lens technologies, and frame materials.
- Flexibility to work weekends, holidays, and evenings as required.
- Passion for fashion, healthcare, or retail is highly desirable.