job description
Are you a dynamic leader with a passion for retail operations and FMCG (Fast-Moving Consumer Goods)? Our client, a forward-thinking organization, is seeking an Operations Manager to drive efficiency, optimize processes, and lead a high-performing team in the vibrant markets of Bali, Indonesia.
In this pivotal role, you will oversee end-to-end retail operations, ensuring seamless supply chain management, inventory control, and exceptional customer experiences. Your strategic mindset and operational expertise will be key to scaling business growth while maintaining cost-effectiveness and service excellence.
If you thrive in fast-paced environments, have a proven track record in FMCG operations, and are eager to make an impact in a dynamic industry, this is your opportunity to take the next step in your career. Apply now and join a team that values innovation, leadership, and results!
Responsibility
- Oversee daily retail operations, ensuring compliance with company policies, industry standards, and regulatory requirements.
- Develop and implement strategic plans to optimize supply chain logistics, inventory management, and distribution networks.
- Lead, mentor, and train a diverse team of staff to achieve operational excellence and high productivity.
- Monitor key performance indicators (KPIs) such as sales targets, inventory turnover, and customer satisfaction, and implement corrective actions as needed.
- Collaborate with cross-functional teams (e.g., Sales, Marketing, Finance) to align operations with business objectives and market demands.
- Negotiate with suppliers and vendors to secure cost-effective contracts while maintaining quality and service standards.
- Drive continuous improvement initiatives, including process automation, lean management, and technology adoption.
- Ensure adherence to health, safety, and environmental (HSE) protocols across all operational facilities.
Qualifications
- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field. MBA or advanced certification (e.g., CSCP, PMP) is a plus.
- Minimum of 5 years of experience in retail operations, FMCG, or supply chain management, with at least 2 years in a managerial role.
- Proven track record of improving operational efficiency, reducing costs, and enhancing service delivery.
- Strong leadership and team management skills, with the ability to inspire and develop high-performing teams.
- Excellent analytical and problem-solving abilities, with proficiency in data-driven decision-making.
- Familiarity with ERP systems, inventory management software, and retail analytics tools.
- Exceptional communication and negotiation skills, with fluency in English (additional local language skills are a plus).
- Ability to work under pressure, adapt to changing priorities, and meet tight deadlines in a fast-paced environment.