job description
Are you passionate about creating exceptional living experiences in a premium hospitality environment? TS Group is seeking a dynamic Operations Executive to join our team in Bali, where youâll play a pivotal role in ensuring our residents enjoy a safe, comfortable, and meticulously managed living space.
As part of our mission to redefine luxury residential services, youâll collaborate with a dedicated team to oversee daily operations, enhance service standards, and drive operational excellence. This is a unique opportunity to contribute to a growing brand in one of the worldâs most sought-after destinationsâBaliâs vibrant hospitality scene.
If you thrive in a fast-paced, detail-oriented environment and have a knack for problem-solving, weâd love to hear from you. Join us and take the next step in your career with a company that values innovation, integrity, and resident satisfaction.
Responsibility
- Oversee daily operations of residential facilities, ensuring compliance with safety, hygiene, and service standards.
- Coordinate with housekeeping, maintenance, and security teams to deliver seamless resident experiences.
- Monitor and optimize resource allocation, including staff scheduling, inventory, and budget management.
- Implement and enforce operational policies, procedures, and best practices to enhance efficiency.
- Address resident inquiries, concerns, and feedback promptly, ensuring high levels of satisfaction.
- Conduct regular inspections of facilities to identify areas for improvement and maintenance needs.
- Collaborate with management to develop and execute strategic initiatives for service enhancement.
- Prepare operational reports, analyze performance metrics, and recommend actionable insights.
Qualifications
- Bachelorâs degree in Hospitality Management, Business Administration, or a related field.
- Minimum 3 years of experience in operations management within hospitality, property management, or residential services.
- Proven leadership skills with the ability to manage cross-functional teams effectively.
- Strong organizational and time-management abilities to handle multiple priorities in a dynamic environment.
- Excellent communication and interpersonal skills to engage with residents, staff, and stakeholders.
- Proficiency in property management software and Microsoft Office Suite.
- Familiarity with health, safety, and compliance regulations in the hospitality industry.
- Problem-solving mindset with a proactive approach to operational challenges.