job description
Join Shihlin Taiwan Street Snacks as an Operations Executive and play a pivotal role in ensuring operational excellence across our vibrant locations in Bali. This dynamic position offers the opportunity to oversee team performance, uphold company standards, and drive efficiency in a fast-paced hospitality environment. If you are a detail-oriented professional with a passion for leadership and operational management, this role is your chance to make a significant impact in a renowned brand.
As an Operations Executive, you will be responsible for monitoring team performance, enforcing company policies, and ensuring seamless day-to-day operations. Your leadership will be instrumental in maintaining high standards of service and operational efficiency. This role is ideal for individuals who thrive in a collaborative environment and are committed to delivering exceptional results.
Based in the picturesque regions of Bali, including Canggu, Ubud, and Denpasar, this position offers a unique blend of professional growth and an inspiring work environment. If you are ready to take your career to the next level in the hospitality industry, apply now and become a key player in our success story.
Responsibility
- Monitor and report on team performance to ensure alignment with company goals and standards.
- Oversee the implementation of company policies, procedures, and behavioral guidelines across all operational units.
- Coordinate with various departments to ensure smooth and efficient daily operations.
- Conduct regular audits and inspections to maintain compliance with health, safety, and quality standards.
- Develop and implement strategies to improve operational efficiency and customer satisfaction.
- Train and mentor staff to enhance their skills and performance in line with company expectations.
- Resolve operational issues promptly and effectively to minimize disruptions.
- Prepare and present performance reports to senior management for review and decision-making.
Qualifications
- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Proven experience in operations management, preferably within the hospitality or food and beverage industry.
- Strong leadership and team management skills with the ability to motivate and guide teams.
- Excellent communication and interpersonal skills to interact effectively with staff and stakeholders.
- Analytical mindset with the ability to assess performance data and make informed decisions.
- Proficiency in using operational management software and tools.
- Ability to work under pressure and manage multiple tasks in a fast-paced environment.
- Familiarity with health, safety, and quality standards in the hospitality industry.