job description
Join a dynamic telecom wholesale business as an Operations Assistant / Executive specializing in end-to-end B2B order processing. Based in the vibrant Badung region of Bali (covering Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, or Kuta), you’ll play a pivotal role in ensuring seamless order fulfillment, inventory coordination, and client satisfaction in a fast-paced environment.
This position is ideal for detail-oriented professionals with a knack for logistics, strong organizational skills, and a passion for optimizing workflows. You’ll collaborate with cross-functional teams to maintain accuracy, efficiency, and compliance in all order-related processes, from receipt to delivery.
If you thrive in a high-energy setting and want to contribute to a growing telecom enterprise, this is your opportunity to make an impact while enjoying Bali’s unique work-life balance.
Responsibility
- Process and verify B2B orders accurately, ensuring timely entry into the system and adherence to client specifications.
- Coordinate with warehouse teams to monitor inventory levels, track stock movements, and resolve discrepancies.
- Liaise with suppliers, logistics partners, and internal departments to expedite order fulfillment and delivery.
- Generate and distribute order confirmations, invoices, and shipping documentation with meticulous attention to detail.
- Monitor order statuses, proactively address delays, and communicate updates to stakeholders.
- Maintain organized records of transactions, returns, and adjustments using ERP or inventory management systems.
- Assist in reporting and data analysis to identify trends, bottlenecks, or opportunities for process improvement.
- Ensure compliance with company policies, industry regulations, and quality standards in all operational tasks.
Qualifications
- Minimum 2 years of experience in order processing, logistics, or warehouse operations, preferably in B2B or telecom sectors.
- Proficient in Microsoft Office (Excel, Word) and familiar with ERP systems (e.g., SAP, Oracle).
- Strong analytical and problem-solving skills with the ability to handle high-volume transactions.
- Excellent written and verbal communication in English; additional languages are a plus.
- Detail-oriented with a proactive approach to identifying and resolving issues.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Knowledge of telecom products, supply chain logistics, or wholesale operations is highly advantageous.
- Diploma or Bachelor’s degree in Business Administration, Logistics, Supply Chain, or related fields.