job description
We are seeking a diligent and detail-oriented Operations Assistant / Executive to join our dynamic team in Johor Bahru. In this role, you will be the backbone of our operational efficiency, specifically focusing on the critical management of customs documentation and logistical coordination. You will play a vital role in ensuring that our import and export processes remain seamless, compliant, and timely.
The successful candidate will demonstrate a strong understanding of supply chain workflows and have a keen eye for accuracy when handling sensitive shipping and clearance paperwork. If you are a professional who thrives in a fast-paced environment and possesses a proactive approach to problem-solving, we want to hear from you. We offer a stable working environment and the opportunity to grow your expertise in the manufacturing and logistics sector.
Responsibility
- Prepare, verify, and submit accurate customs documentation for incoming and outgoing shipments.
- Coordinate with local authorities and forwarding agents to ensure compliance with customs regulations.
- Monitor and track shipment statuses to provide timely updates to stakeholders.
- Maintain organized digital and physical filing systems for all logistics-related records.
- Assist in the daily administrative operations of the logistics department to ensure optimal workflow.
- Liaise with warehouse personnel to coordinate loading, unloading, and inventory movement.
- Resolve any operational discrepancies or documentation errors in a prompt manner.
Qualifications
- Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum 1-2 years of experience in logistics operations or customs documentation.
- Strong familiarity with Malaysia Customs procedures and documentation requirements (K1, K2 forms, etc.).
- Proficiency in Microsoft Office Suite (Excel, Word) and logistics management software.
- Strong command of English and Bahasa Malaysia; ability to communicate in Mandarin is a significant advantage.
- Exceptional attention to detail and ability to handle high volumes of paperwork with accuracy.
- Capacity to work effectively under pressure and meet strict shipment deadlines.