job description
Join Strata Travel & Tours Inc as an Operations and Sales Supervisor and take the lead in driving our business growth in the vibrant travel and tourism industry. Based in the stunning locations of Bali, you will oversee daily operations, manage a dynamic sales team, and ensure exceptional customer experiences. This role is perfect for a motivated professional with a passion for travel and a knack for leadership.
At Strata Travel & Tours Inc, we pride ourselves on delivering top-notch travel services and creating unforgettable experiences for our clients. As part of our team, you will have the opportunity to work in a fast-paced, collaborative environment where your contributions will directly impact our success. If you are ready to take your career to the next level and make a difference in the travel industry, we want to hear from you!
Responsibility
- Oversee daily operations and ensure smooth functioning of the sales and operations teams.
- Develop and implement sales strategies to achieve company targets and drive revenue growth.
- Manage and mentor a team of sales representatives, providing guidance and support to meet performance goals.
- Coordinate with various departments to ensure seamless execution of travel packages and services.
- Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.
- Ensure high levels of customer satisfaction by addressing client inquiries and resolving issues promptly.
- Maintain accurate records of sales activities, customer interactions, and operational data.
- Stay updated with industry trends and market conditions to make informed business decisions.
Qualifications
- Bachelor's degree in Business Administration, Tourism, or a related field.
- Proven experience in sales and operations management, preferably in the travel and tourism industry.
- Strong leadership and team management skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills to build and maintain client relationships.
- Proficiency in using sales and operations management software and tools.
- Strong analytical and problem-solving skills to identify and address operational challenges.
- Ability to work under pressure and meet tight deadlines in a fast-paced environment.
- Knowledge of the travel industry, including trends, regulations, and best practices.