job description
Join GWS Enterprise Singapore as an Operations and Performance Lead (Facilities Management) and take the helm in driving operational excellence across our dynamic portfolio of properties in Bali. This pivotal role offers a unique opportunity to oversee the full lifecycle of facilities management, ensuring seamless operations, performance optimization, and client satisfaction in a fast-paced, multi-disciplinary environment.
As the Operations and Performance Lead, you will collaborate with cross-functional teams to implement best practices, streamline processes, and enhance service delivery. Your leadership will be instrumental in maintaining high standards of facility management while fostering innovation and continuous improvement. If you are a strategic thinker with a passion for operational excellence, this role is your chance to make a significant impact in one of the most vibrant regions in Indonesia.
Based in Bali, this position offers a competitive salary, professional growth opportunities, and the chance to work in a culturally rich and inspiring environment.
Responsibility
- Oversee the day-to-day operations of facilities management, ensuring compliance with company standards and regulatory requirements.
- Develop and implement performance metrics and KPIs to measure and enhance operational efficiency.
- Lead a team of facilities management professionals, providing guidance, training, and performance evaluations.
- Collaborate with clients and stakeholders to understand their needs and deliver tailored facilities management solutions.
- Manage budgets, forecasts, and financial reporting for facilities operations, ensuring cost-effectiveness.
- Conduct regular audits and inspections to identify areas for improvement and ensure adherence to safety and quality standards.
- Drive innovation by implementing new technologies and best practices in facilities management.
- Act as the primary point of contact for escalated issues, ensuring timely resolution and client satisfaction.
Qualifications
- Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field.
- Minimum of 5 years of experience in facilities management, with at least 2 years in a leadership role.
- Proven track record of managing multi-disciplinary teams and large-scale facilities operations.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent communication and interpersonal skills, with the ability to build relationships with clients and stakeholders.
- Proficiency in facilities management software and tools.
- Knowledge of local regulations and compliance requirements related to facilities management.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.