job description
Join Staff Domain Inc as an Operations and Admin Officer in a dynamic hybrid role based in Bali, Indonesia. This position offers the unique opportunity to support the day-to-day operations of an Australian import and distribution company while enjoying the vibrant culture and work-life balance of Bali.
As a key member of our team, you will coordinate operational, customer service, sales support, and project administration tasks. Your role will be pivotal in ensuring smooth business operations, enhancing customer satisfaction, and driving efficiency across departments.
This is a full-time hybrid position, allowing you to work remotely with occasional in-office collaboration in Bali. If you are organized, detail-oriented, and passionate about supporting business growth, we invite you to apply and become part of our global team.
Responsibility
- Coordinate daily operational tasks, including order processing, inventory management, and logistics support.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring timely responses.
- Assist the sales team with administrative tasks, including preparing quotes, processing orders, and maintaining customer records.
- Manage project administration, including tracking timelines, coordinating with stakeholders, and ensuring deliverables are met.
- Maintain accurate and up-to-date records in company databases and CRM systems.
- Collaborate with cross-functional teams to streamline processes and improve operational efficiency.
- Prepare reports and presentations for management, highlighting key metrics and operational insights.
- Support ad-hoc administrative tasks and special projects as needed.
Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Minimum of 2 years of experience in operations, administration, or customer support roles.
- Strong organizational and time-management skills with the ability to multitask effectively.
- Excellent communication skills, both written and verbal, with proficiency in English.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Detail-oriented with a problem-solving mindset and a proactive approach to tasks.
- Ability to work independently and collaboratively in a hybrid work environment.
- Experience in import/export or distribution industries is a plus.