job description
Join our dynamic team as an Operational Supervisor in the hospitality industry, where you will play a pivotal role in ensuring the smooth operation of our restaurant. This position is ideal for individuals with a passion for leadership and a keen eye for detail. You will oversee the dishwashing and serving teams, ensuring that all operations meet the highest standards of quality and efficiency.
Based in the vibrant locations of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, this role offers a unique opportunity to work in a fast-paced environment while contributing to the success of a renowned establishment. If you are a motivated individual with a background in hospitality and a desire to lead, we invite you to apply.
Responsibility
- Supervise and coordinate the activities of dishwashing and serving staff to ensure efficient and high-quality service.
- Ensure compliance with health and safety regulations and company standards.
- Train and mentor staff to improve performance and maintain a positive work environment.
- Monitor inventory levels and place orders for supplies as needed.
- Resolve customer complaints and address any issues that arise during service.
- Maintain cleanliness and organization in the kitchen and dining areas.
- Collaborate with the management team to implement operational improvements.
- Conduct regular performance evaluations and provide feedback to staff.
Qualifications
- Proven experience in a supervisory role within the hospitality industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Knowledge of health and safety regulations in a restaurant setting.
- Excellent problem-solving and decision-making abilities.
- Flexibility to work evenings, weekends, and holidays as required.
- High school diploma or equivalent; additional certification in hospitality management is a plus.
- Familiarity with inventory management and ordering processes.