job description
Join Smile Lab Group Lamaison as an Online Sales Specialist and become part of a dynamic team dedicated to delivering exceptional customer experiences in the beauty and wellness industry. Based in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, this role offers a unique opportunity to drive online sales growth while contributing to a brand that values innovation, customer satisfaction, and professional development.
In this role, you will leverage digital platforms to engage with customers, promote our premium products and services, and achieve sales targets. You will work closely with marketing and customer service teams to ensure a seamless online shopping experience. If you are passionate about sales, thrive in a fast-paced environment, and enjoy connecting with customers, this is the perfect role for you.
At Smile Lab Group Lamaison, we believe in fostering a supportive and collaborative work environment where your skills and creativity can flourish. Enjoy competitive compensation, flexible work arrangements, and the chance to grow your career in one of Bali’s most exciting industries.
Responsibility
- Develop and execute online sales strategies to drive revenue growth through digital channels.
- Engage with customers via email, chat, and social media to provide product information and close sales.
- Monitor and analyze sales performance metrics to identify trends and opportunities for improvement.
- Collaborate with the marketing team to create compelling promotions and campaigns.
- Maintain accurate records of customer interactions and sales transactions.
- Provide exceptional customer service to ensure high satisfaction and repeat business.
- Stay updated on industry trends and competitor activities to inform sales strategies.
- Participate in training sessions to enhance product knowledge and sales techniques.
Qualifications
- Proven experience in online sales, e-commerce, or customer service roles.
- Strong communication and interpersonal skills, with a customer-centric approach.
- Proficiency in using digital sales tools, CRM software, and social media platforms.
- Ability to work independently and as part of a team in a fast-paced environment.
- Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- Familiarity with the beauty, wellness, or retail industry is a plus.
- Fluency in English and Bahasa Indonesia is preferred.
- High school diploma or equivalent; additional qualifications in sales or marketing are advantageous.