job description
Join Asia People Works Inc., a dynamic and growing company specializing in customer experience, financial services, and sales support, as our next Office Support Assistant in beautiful Bali! We’re looking for a detail-oriented, customer-focused professional to help streamline our operations and enhance our team’s productivity in a hybrid/on-site role across key locations like Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
In this role, you’ll be the backbone of our office, ensuring smooth day-to-day operations while delivering exceptional support to our clients and internal teams. Whether you’re managing administrative tasks, coordinating with loan support teams, or assisting with sales documentation, your organizational skills and proactive attitude will make a real impact. Bali’s vibrant culture and work-life balance make this an exciting opportunity to grow your career in a supportive, fast-paced environment.
If you thrive in a collaborative setting, have a knack for multitasking, and are passionate about delivering top-notch service, we’d love to hear from you. Apply now and take the next step in your career with a company that values your contributions and offers opportunities for growth!
Responsibility
- Provide administrative support to office operations, including filing, data entry, and document management.
- Assist with customer inquiries via phone, email, and in-person, ensuring timely and accurate responses.
- Coordinate with loan support teams to process and track documentation, ensuring compliance and efficiency.
- Prepare and maintain reports, presentations, and spreadsheets for internal and external stakeholders.
- Manage office supplies, equipment, and inventory to ensure smooth daily operations.
- Schedule meetings, appointments, and travel arrangements for team members as needed.
- Support sales teams by organizing client records, contracts, and follow-up communications.
- Contribute to a positive and productive office environment by collaborating with cross-functional teams.
Qualifications
- Minimum of 1-2 years of experience in administrative, office support, or customer service roles.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Gmail).
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
- Excellent written and verbal communication skills in English; additional languages are a plus.
- Detail-oriented with a high level of accuracy in data entry and documentation.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with basic office equipment (printers, scanners, phones) and software (CRM tools are a bonus).
- Positive attitude, adaptability, and a customer-first mindset.