job description
Are you a dynamic retail professional with a passion for non-food merchandise management? GPnC Manpower Services is seeking an experienced Non-Food Retail Manager to join our team in Bali’s thriving retail sector. This is an exciting opportunity to lead operations in high-traffic locations such as Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, ensuring exceptional customer experiences and driving sales growth.
As a Non-Food Retail Manager, you will oversee the day-to-day operations of non-food departments, including household goods, electronics, apparel, and other merchandise. Your role will involve strategic planning, inventory management, team leadership, and customer engagement to maximize profitability and operational efficiency. With Bali’s booming tourism and retail industry, this role offers a unique chance to work in a fast-paced, multicultural environment while contributing to the success of a leading retail brand.
If you have a proven track record in retail operations, a keen eye for merchandising, and a customer-centric approach, we want to hear from you! Join us and be part of a team that values innovation, collaboration, and excellence in retail management.
Responsibility
- Oversee daily operations of non-food retail departments, ensuring smooth and efficient workflows.
- Develop and implement merchandising strategies to optimize product placement, visibility, and sales performance.
- Manage inventory levels, conduct regular stock audits, and coordinate with suppliers to ensure timely replenishment.
- Lead, train, and motivate a team of retail staff to deliver exceptional customer service and achieve sales targets.
- Monitor key performance indicators (KPIs) such as sales, customer satisfaction, and inventory turnover, and take corrective actions as needed.
- Ensure compliance with company policies, industry regulations, and health and safety standards.
- Collaborate with marketing and visual merchandising teams to create engaging in-store promotions and displays.
- Handle customer inquiries, complaints, and feedback professionally to maintain a positive brand image.
Qualifications
- Minimum of 6 months of experience in retail operations, supermarket, department store, or non-food merchandise management.
- Proven leadership skills with the ability to manage and inspire a team in a fast-paced retail environment.
- Strong understanding of inventory management, merchandising, and sales strategies.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Ability to analyze sales data and KPIs to make informed business decisions.
- Proficiency in retail management software and Microsoft Office Suite (Word, Excel, PowerPoint).
- Flexibility to work weekends, holidays, and extended hours as required by the retail industry.
- Bachelor’s degree in Business Administration, Retail Management, or a related field is a plus.