job description
Join Malayan Savings Bank as a Micro Account Officer and play a pivotal role in driving financial growth in Bali's vibrant communities. This position offers a unique opportunity to contribute to the bank's mission of providing accessible financial solutions while advancing your career in a dynamic and supportive environment.
As a Micro Account Officer, you will be responsible for achieving branch loan booking targets, managing loan application processes, and maintaining a healthy loan portfolio. Your role will involve building strong relationships with clients, assessing their financial needs, and offering tailored loan products that meet their requirements. This position is ideal for individuals who are passionate about sales, customer service, and financial inclusion.
Based in the picturesque regions of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you will have the chance to work in a culturally rich and diverse setting. Malayan Savings Bank is committed to fostering a collaborative and innovative work environment where employees are encouraged to grow both personally and professionally.
If you are a motivated and results-driven individual with a keen interest in the banking sector, we invite you to apply and become part of our dedicated team.
Responsibility
- Achieve and exceed branch loan booking targets through proactive sales strategies and client engagement.
- Manage the end-to-end loan application process, ensuring timely and accurate processing of applications.
- Build and maintain strong relationships with clients, providing exceptional customer service and financial advice.
- Assess clients' financial needs and recommend appropriate loan products that align with their goals.
- Monitor and maintain a healthy loan portfolio, ensuring compliance with bank policies and regulatory requirements.
- Collaborate with internal teams to streamline loan processing and improve overall efficiency.
- Conduct regular follow-ups with clients to ensure satisfaction and address any concerns or issues.
- Stay updated on market trends and competitive offerings to provide informed recommendations to clients.
Qualifications
- Bachelor's degree in Business Administration, Finance, Economics, or a related field.
- Proven experience in sales, customer service, or a similar role within the banking or financial sector.
- Strong understanding of loan products, financial services, and banking regulations.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Results-driven mindset with a track record of achieving sales targets and goals.
- Proficiency in using banking software and tools for loan processing and customer management.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to travel within the assigned regions to meet with clients and attend meetings.