job description
Join BukuWarung as a Merchant Success Executive (Sales Canvassing & EDC) in Bali!
BukuWarung, a leading fintech platform empowering micro and small businesses across Indonesia, is seeking a dynamic and results-driven Merchant Success Executive to join our expanding team in Bali. In this role, you will play a pivotal part in driving merchant acquisition, promoting our cutting-edge EDC (Electronic Data Capture) solutions, and fostering long-term relationships with local businesses in vibrant areas like Canggu, Ubud, Denpasar, and beyond.
As a Sales Canvassing specialist, you will engage directly with merchants, understand their needs, and introduce them to BukuWarung’s innovative digital payment and business management tools. Your efforts will contribute to the financial inclusion of small businesses while accelerating your career in a fast-growing fintech ecosystem.
This is a contract-based opportunity with competitive compensation, offering you the chance to make a tangible impact in Bali’s thriving retail and consumer goods sector.
Responsibility
- Conduct field sales activities to acquire new merchants and promote BukuWarung’s EDC and digital payment solutions.
- Build and maintain strong relationships with merchants, ensuring high satisfaction and retention rates.
- Achieve monthly and quarterly sales targets for merchant onboarding and EDC machine installations.
- Educate merchants on the benefits of BukuWarung’s products, including bookkeeping, invoicing, and payment processing tools.
- Gather market intelligence and provide feedback to the product team to enhance offerings for local businesses.
- Collaborate with the marketing team to execute local campaigns and promotions to drive merchant adoption.
- Maintain accurate records of sales activities, merchant interactions, and follow-ups in CRM systems.
- Stay updated on industry trends, competitor activities, and fintech innovations to position BukuWarung as a market leader.
Qualifications
- Minimum 1 year of experience in sales, business development, or merchant acquisition, preferably in fintech, banking, or retail.
- Proven track record of meeting or exceeding sales targets in a field-based role.
- Strong communication and interpersonal skills to engage with diverse merchant profiles.
- Self-motivated, resilient, and comfortable working in a fast-paced, target-driven environment.
- Familiarity with EDC machines, digital payments, or financial technology is a plus.
- Willingness to travel extensively within Bali (Canggu, Ubud, Denpasar, etc.) and work flexible hours as needed.
- Fluent in English and Bahasa Indonesia; additional local dialects are advantageous.
- Possession of a motorcycle and valid driving license for field mobility.