job description
Join BukuWarung as a Merchant Success Executive (EDC Sales Acquisition) in Bali!
BukuWarung, a leading fintech platform empowering micro, small, and medium enterprises (MSMEs) across Indonesia, is expanding its team in Bali. We are seeking a dynamic and results-driven Merchant Success Executive (EDC Sales Acquisition) to drive the adoption of our cutting-edge Electronic Data Capture (EDC) solutions. In this role, you will play a pivotal part in onboarding new merchants, building strong relationships, and ensuring their success with our digital payment systems.
This is a unique opportunity to contribute to Indonesiaâs digital transformation while working in one of the worldâs most vibrant and fast-growing markets. If you have a passion for sales, a knack for building trust, and a drive to exceed targets, we want you on our team!
Responsibility
- Identify and acquire new merchants in Bali to adopt BukuWarungâs EDC payment solutions.
- Conduct market research to identify high-potential business areas and merchant segments.
- Build and maintain strong relationships with merchants, ensuring high satisfaction and retention.
- Educate merchants on the benefits of EDC systems and digital payments, addressing any concerns or objections.
- Achieve and exceed monthly sales targets for merchant acquisitions and activations.
- Collaborate with the internal team to streamline onboarding processes and resolve merchant issues.
- Provide regular reports on sales activities, market trends, and competitive insights.
- Participate in local events, workshops, and promotions to increase brand visibility and merchant engagement.
Qualifications
- Minimum 1-2 years of experience in sales, business development, or merchant acquisition, preferably in fintech or payment solutions.
- Strong communication and negotiation skills with the ability to build rapport with diverse stakeholders.
- Proven track record of meeting or exceeding sales targets in a fast-paced environment.
- Familiarity with EDC machines, digital payments, and fintech products is a plus.
- Self-motivated, goal-oriented, and able to work independently with minimal supervision.
- Willingness to travel extensively within Bali to meet merchants and attend events.
- Fluent in English and Bahasa Indonesia, with excellent presentation and interpersonal skills.
- Bachelorâs degree in Business, Marketing, Finance, or a related field is preferred.