job description
Join BukuWarung as a Merchant Success Executive (EDC Sales Acquisition) in Bali!
BukuWarung, a leading fintech platform empowering micro and small businesses in Indonesia, is seeking a dynamic and results-driven Merchant Success Executive (EDC Sales Acquisition) to expand our merchant network in Bali. In this role, you will play a pivotal part in driving the adoption of our digital payment solutions, particularly EDC (Electronic Data Capture) machines, by engaging with local businesses and demonstrating the value of our innovative financial tools.
As part of our mission to digitize Indonesia’s MSMEs, you will work closely with merchants to understand their needs, provide tailored solutions, and ensure seamless onboarding. This is a fantastic opportunity for sales professionals who thrive in a fast-paced environment and are passionate about contributing to the growth of small businesses through technology.
If you have a proven track record in sales, excellent communication skills, and a knack for building strong relationships, we want to hear from you! Enjoy a competitive salary, professional growth, and the chance to make a real impact in Bali’s vibrant business community.
Responsibility
- Identify and engage potential merchants in Bali to adopt BukuWarung’s EDC and digital payment solutions.
- Conduct in-person or virtual presentations to demonstrate the benefits of our products and services.
- Build and maintain strong relationships with merchants to ensure long-term satisfaction and retention.
- Achieve monthly and quarterly sales targets for EDC machine acquisitions and activations.
- Collaborate with the internal team to provide feedback on market trends, merchant needs, and competitive insights.
- Assist merchants with the onboarding process, including documentation, training, and troubleshooting.
- Track and report sales activities, pipeline progress, and performance metrics using CRM tools.
- Stay updated on industry trends, product updates, and promotional campaigns to effectively pitch solutions.
Qualifications
- Minimum 1-2 years of experience in sales, business development, or merchant acquisition, preferably in fintech, banking, or payment solutions.
- Proven track record of meeting or exceeding sales targets in a B2B environment.
- Strong communication, negotiation, and interpersonal skills to engage with diverse merchant profiles.
- Self-motivated, goal-oriented, and able to work independently with minimal supervision.
- Familiarity with EDC machines, digital payments, or financial technology is a plus.
- Willingness to travel within Bali to meet merchants and attend industry events.
- Proficiency in using CRM tools or sales tracking software.
- Fluency in English and Bahasa Indonesia; local language skills (e.g., Balinese) are advantageous.