job description
Join BukuWarung, Indonesia’s leading digital financial solutions provider, as a Merchant Success Executive (EDC Sales Acquisition) in the vibrant regions of Bali. This is a unique opportunity to drive business growth by acquiring new merchants and expanding our EDC (Electronic Data Capture) network across key locations like Canggu, Ubud, Denpasar, and beyond.
In this dynamic role, you will be at the forefront of merchant engagement, building relationships with local businesses to onboard them onto our cutting-edge payment solutions. Your efforts will directly contribute to empowering small and medium enterprises (SMEs) with seamless, digital transaction capabilities, fostering financial inclusion in Bali’s thriving economy.
We’re looking for a results-driven, customer-focused professional with a passion for sales and a knack for building trust with merchants. If you thrive in a fast-paced environment and want to make a tangible impact in the fintech space, this role is for you.
Responsibility
- Identify and engage potential merchants in Bali (Canggu, Ubud, Denpasar, etc.) to onboard them onto BukuWarung’s EDC payment solutions.
- Conduct in-person or virtual presentations to demonstrate the benefits of EDC systems and digital payment adoption.
- Achieve monthly and quarterly sales targets for merchant acquisitions and EDC terminal installations.
- Build and maintain strong relationships with merchants, ensuring high satisfaction and retention rates.
- Collaborate with the internal team to resolve merchant inquiries, technical issues, or onboarding challenges.
- Stay updated on industry trends, competitor offerings, and local market needs to tailor sales strategies effectively.
- Document and report sales activities, merchant feedback, and market insights to the management team.
- Participate in local events, trade shows, or community outreach to promote BukuWarung’s solutions.
Qualifications
- Minimum 1-2 years of experience in sales, business development, or merchant acquisition, preferably in fintech, banking, or payment solutions.
- Proven track record of meeting or exceeding sales targets in a B2B or field sales environment.
- Strong communication and negotiation skills with the ability to persuade and close deals.
- Familiarity with EDC terminals, digital payments, or financial technology is a plus.
- Self-motivated, proactive, and comfortable working independently in the field.
- Proficiency in Bahasa Indonesia and English (verbal and written).
- Willingness to travel extensively across assigned regions in Bali.
- Bachelor’s degree in Business, Marketing, Finance, or a related field is preferred.