job description
Join AmBank as a Merchant Relationship Manager in the vibrant heart of Bali! This is your opportunity to drive revenue growth by expanding our merchant portfolio through strategic acquisition, activation, and retention initiatives. In this dynamic role, you will cultivate strong relationships with merchants, identify expansion opportunities, and deliver tailored solutions to meet their business needs.
Bali’s thriving business landscape offers a unique environment to grow your career while contributing to the financial success of local and international merchants. Whether you're engaging with established businesses or onboarding new partners, your expertise will play a pivotal role in shaping AmBank’s merchant services in one of Southeast Asia’s most exciting markets.
If you are a results-driven professional with a passion for sales, relationship management, and business development, we invite you to apply and be part of a team that values innovation, collaboration, and excellence.
Responsibility
- Develop and execute strategies to acquire new merchant accounts and expand the existing portfolio in Bali.
- Build and maintain strong, long-term relationships with merchants to ensure high satisfaction and retention.
- Identify and capitalize on upsell and cross-sell opportunities to drive revenue growth.
- Conduct market research to stay ahead of industry trends and competitor activities.
- Collaborate with internal teams to ensure seamless onboarding, activation, and support for merchants.
- Monitor and analyze merchant performance metrics to optimize portfolio health and profitability.
- Provide consultative support to merchants, offering tailored financial solutions to meet their business needs.
- Prepare and present regular reports on merchant acquisition, activation rates, and revenue performance.
Qualifications
- Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
- Minimum of 3 years of experience in sales, business development, or relationship management, preferably in the banking or financial services sector.
- Proven track record of achieving sales targets and driving revenue growth.
- Strong communication, negotiation, and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in CRM tools and Microsoft Office Suite (Excel, PowerPoint).
- Familiarity with merchant services, payment solutions, and financial products is a plus.
- Willingness to travel within Bali and occasionally to other regions as required.