job description
Join Binajasa Sumber Sarana as a Merchant Development Officer and play a pivotal role in expanding our merchant network across Bali. This is an exciting opportunity for a driven and results-oriented professional to engage with local businesses, build lasting partnerships, and contribute to the growth of our platform.
As a Merchant Development Officer, you will be responsible for identifying, acquiring, and onboarding new merchants while ensuring their seamless integration into our ecosystem. Your efforts will directly impact our market presence and revenue growth in key locations such as Canggu, Ubud, Denpasar, and beyond.
If you thrive in a dynamic environment, enjoy building relationships, and have a passion for sales and business development, this role is perfect for you. We offer competitive compensation, career growth opportunities, and the chance to work in some of Bali’s most vibrant communities.
Responsibility
- Identify and prospect potential merchants in assigned regions, including retail stores, restaurants, and service providers.
- Conduct outreach through cold calls, emails, and in-person visits to pitch our platform’s benefits.
- Negotiate and finalize partnership agreements with merchants, ensuring mutually beneficial terms.
- Onboard new merchants by guiding them through registration, verification, and training processes.
- Maintain strong relationships with existing merchants to ensure retention and satisfaction.
- Collaborate with internal teams to address merchant inquiries and resolve issues promptly.
- Track and report on acquisition metrics, including conversion rates and revenue generated from new merchants.
- Stay updated on market trends and competitor activities to refine acquisition strategies.
Qualifications
- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
- Proven experience in sales, business development, or merchant acquisition (preferably in fintech, e-commerce, or payments).
- Strong negotiation and persuasion skills with a track record of meeting or exceeding targets.
- Excellent communication and interpersonal skills to build rapport with diverse stakeholders.
- Self-motivated, proactive, and able to work independently with minimal supervision.
- Familiarity with CRM tools and sales tracking software is a plus.
- Willingness to travel within Bali and occasionally to other regions as needed.
- Fluency in English and Bahasa Indonesia is required.