job description
Join RCBC Credit as a Merchant Business Development Associate and play a pivotal role in expanding our digital financial solutions across Bali’s thriving small enterprise sector. This dynamic position focuses on onboarding New-to-Bank (NTB) merchants for our cutting-edge P2M (Peer-to-Merchant) and e-wallet platforms, driving financial inclusion and business growth in one of Southeast Asia’s most vibrant markets.
Based in the heart of Bali—covering key areas like Canggu, Ubud, Denpasar, and beyond—you’ll leverage your sales acumen and relationship-building skills to identify, engage, and affiliate merchants who can benefit from RCBC’s innovative payment solutions. Your efforts will directly contribute to the adoption of digital transactions, empowering local businesses to thrive in an increasingly cashless economy.
This is a full-time, field-based role ideal for self-starters with a passion for fintech, sales, and community impact. Enjoy a competitive salary, professional growth opportunities, and the chance to shape the future of merchant banking in Bali.
Responsibility
- Identify and onboard New-to-Bank (NTB) merchants in assigned territories (Canggu, Ubud, Denpasar, etc.) for P2M and e-wallet platforms.
- Develop and execute localized sales strategies to meet monthly merchant acquisition targets.
- Conduct market research to identify high-potential small enterprises and emerging business hubs in Bali.
- Build and maintain long-term relationships with merchants, ensuring high retention and satisfaction rates.
- Educate merchants on the benefits of digital payments, including cost savings, security, and efficiency.
- Collaborate with internal teams to streamline onboarding processes and resolve merchant inquiries.
- Track and report KPIs (e.g., merchant sign-ups, transaction volumes) using CRM tools.
- Stay updated on fintech trends and competitor offerings to position RCBC’s solutions effectively.
Qualifications
- Bachelor’s degree in Business, Marketing, Finance, or related fields.
- Minimum 2 years of experience in sales, business development, or merchant acquisition (fintech/banking preferred).
- Proven track record of meeting or exceeding sales targets in a field-based role.
- Excellent communication and negotiation skills in English (Bahasa Indonesia is a plus).
- Strong networking abilities with a customer-centric approach.
- Familiarity with digital payment systems, e-wallets, or POS solutions.
- Willingness to travel extensively within Bali’s key business districts.
- Tech-savvy with proficiency in Microsoft Office, CRM software, and mobile apps.