job description
About the Role
Medika Services and Global Assistance Inc is seeking a dedicated and detail-oriented Medical Coordinator (Entry Level) to join our dynamic team in Ayala Alabang. This is an excellent opportunity for healthcare professionals looking to transition into the administrative and global assistance sector. As a Medical Coordinator, you will play a pivotal role in bridging the gap between patients, healthcare providers, and insurance companies, ensuring that medical cases are handled with the utmost care and efficiency.
You will be responsible for the end-to-end coordination of medical cases, from initial contact to billing assistance. This role requires a blend of empathy, organizational prowess, and clear communication. If you are passionate about healthcare administration and want to build a career in a global assistance environment, we want to hear from you.
Responsibility
- Coordinate patient care activities and manage active medical cases through various communication channels.
- Liaise between patients, healthcare facilities, and international insurance providers to facilitate seamless medical services.
- Maintain and update accurate electronic medical records (EMR) in compliance with data privacy standards.
- Assist the finance department with medical billing, claims verification, and documentation.
- Provide real-time updates to stakeholders regarding patient status and treatment plans.
- Arrange medical logistics, including appointments, admissions, and discharge planning.
- Ensure all medical documentation is organized and readily available for audit and reporting purposes.
Qualifications
- Bachelor’s degree in Nursing, Medical Technology, Healthcare Administration, or a related field.
- Fresh graduates are highly encouraged to apply; prior experience in a clinical or BPO setting is a plus.
- Exceptional verbal and written communication skills in English.
- Strong computer literacy, particularly in Microsoft Office (Word, Excel, and Outlook).
- High level of attention to detail and ability to multitask in a fast-paced environment.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Willingness to work in Ayala Alabang and adapt to various shift schedules if required.