job description
Join a dynamic team in Bali as a Mandarin-Speaking Sales Assistant and play a pivotal role in supporting sales operations, client communications, and administrative tasks. This position is ideal for detail-oriented professionals with strong Mandarin language skills and a passion for customer service.
Based in the vibrant regions of Canggu, Ubud, Denpasar, or surrounding areas, you will collaborate with cross-functional teams to ensure seamless business operations while leveraging your bilingual expertise to engage with Mandarin-speaking clients. Whether you have a background in Business Administration, Sales, or related fields, this role offers a unique opportunity to grow in a multicultural environment.
We offer a competitive salary range of IDR 6M–8M/month, along with the chance to develop your career in one of Indonesia’s most sought-after business hubs.
Responsibility
- Assist the sales team in preparing quotes, proposals, and contracts for Mandarin-speaking clients.
- Handle customer inquiries, follow-ups, and order processing in both Mandarin and English.
- Maintain accurate sales records, databases, and CRM systems to track client interactions.
- Coordinate with internal departments (marketing, logistics, finance) to ensure timely order fulfillment.
- Translate and localize sales materials, emails, and documents between Mandarin and English.
- Support administrative tasks such as scheduling meetings, managing calendars, and preparing reports.
- Conduct market research to identify trends and opportunities in Mandarin-speaking markets.
- Provide exceptional customer service to build and maintain strong client relationships.
Qualifications
- Minimum Diploma (D3) or Bachelor’s (S1) degree in any field; Business Administration, Sales, or related disciplines are preferred.
- Fluent in Mandarin (written and spoken) with strong English proficiency.
- Proven experience in sales support, customer service, or administrative roles (1+ years preferred).
- Excellent communication, organizational, and multitasking skills.
- Proficiency in Microsoft Office (Excel, Word) and CRM tools (e.g., Salesforce, HubSpot).
- Detail-oriented with a problem-solving mindset and a proactive attitude.
- Ability to work independently and collaboratively in a fast-paced environment.
- Familiarity with Bali’s business landscape is a plus.