job description
Join CYTS (Philippines) Tour Limited Inc. as a Mandarin-Speaking Receptionist in beautiful Bali! We are seeking a professional and bilingual individual to serve as the first point of contact for our clients and visitors. This role is perfect for someone with excellent communication skills in both Mandarin and English, who thrives in a dynamic and customer-focused environment.
As a Mandarin-Speaking Receptionist, you will play a crucial role in ensuring smooth operations at our front desk, providing exceptional service to our diverse clientele. This position offers a competitive salary, a supportive work environment, and the opportunity to grow within a reputable company in the tourism industry.
If you are passionate about delivering outstanding customer service and have a strong command of Mandarin and English, we invite you to apply and become a valued member of our team!
Responsibility
- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and forward incoming phone calls in both Mandarin and English.
- Manage and maintain the reception area to ensure a clean and organized environment.
- Assist with administrative tasks such as filing, data entry, and document preparation.
- Coordinate and schedule appointments, meetings, and travel arrangements.
- Provide information and assistance to clients and visitors regarding company services and policies.
- Handle incoming and outgoing mail and packages.
- Assist with other administrative duties as assigned.
Qualifications
- Fluency in both Mandarin and English is required.
- Previous experience in a receptionist or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- High school diploma or equivalent; additional education is a plus.
- Professional appearance and demeanor.