job description
Join National University Hospital in driving digital transformation in healthcare administration. As the Manager/Senior Manager of Operations Support Services, you will lead initiatives in automation, data analytics, and sustainability to enhance operational efficiency and patient care. This role offers a unique opportunity to innovate in a dynamic healthcare environment while contributing to meaningful change.
Based in beautiful Bali, you will collaborate with cross-functional teams to streamline processes, implement cutting-edge technologies, and ensure seamless operations. If you are passionate about healthcare innovation and operational excellence, this is your chance to make a lasting impact.
Responsibility
- Lead digital transformation initiatives in healthcare administration, focusing on automation and data analytics.
- Develop and implement strategies to improve operational efficiency and sustainability.
- Oversee the integration of new technologies to enhance patient care and administrative processes.
- Collaborate with IT, finance, and clinical teams to ensure seamless operations.
- Monitor key performance indicators (KPIs) and provide data-driven insights for continuous improvement.
- Manage vendor relationships and ensure compliance with healthcare regulations.
- Train and mentor staff on new systems and best practices in operations support.
- Drive cost-saving initiatives while maintaining high standards of service delivery.
Qualifications
- Bachelor's degree in Business Administration, Healthcare Management, or a related field. Master's degree preferred.
- Minimum of 5 years of experience in operations management, preferably in healthcare or a related industry.
- Proven track record in digital transformation, automation, or data analytics.
- Strong leadership and project management skills.
- Excellent analytical and problem-solving abilities.
- Proficiency in healthcare IT systems and data management tools.
- Knowledge of healthcare regulations and compliance standards.
- Exceptional communication and stakeholder management skills.