job description
Join Boeing as a Manager - Customer Program Management and lead our Asia-Pacific customer engagements in the dynamic aviation industry. Based in the vibrant locations of Bali, Indonesia, you will oversee all BGS Modifications (Mods) customer interactions, ensuring seamless program execution and customer satisfaction. This role offers a unique opportunity to drive strategic initiatives, foster strong client relationships, and contribute to Boeing's legacy of innovation and excellence in aerospace.
As a First Line Manager, you will lead a talented team, manage complex projects, and collaborate with cross-functional stakeholders to deliver exceptional results. If you are a strategic thinker with a passion for customer success and a proven track record in program management, we invite you to apply and be part of a team that shapes the future of aviation.
Responsibility
- Lead and manage all customer engagements related to BGS Modifications (Mods) in the Asia-Pacific region.
- Develop and implement strategic plans to enhance customer satisfaction and program success.
- Oversee project execution, ensuring adherence to timelines, budgets, and quality standards.
- Collaborate with cross-functional teams, including engineering, sales, and operations, to deliver integrated solutions.
- Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
- Provide leadership and mentorship to a team of program managers, fostering a culture of excellence and innovation.
- Monitor and report on program performance, identifying areas for improvement and implementing corrective actions.
- Ensure compliance with all regulatory and company policies, maintaining the highest standards of safety and quality.
Qualifications
- Bachelor's degree in Business Administration, Engineering, or a related field. Master's degree preferred.
- Minimum of 7 years of experience in program management, customer engagement, or a related role, preferably in the aerospace industry.
- Proven leadership skills with experience managing teams and complex projects.
- Strong understanding of BGS Modifications (Mods) and customer program management.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.
- Strategic thinker with a results-driven approach and a focus on customer satisfaction.
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities.
- Knowledge of regulatory requirements and industry standards in aerospace.