job description
Join Vistra, a global leader in corporate services and fund administration, as our Manager, Account Management in the vibrant and dynamic setting of Bali, Indonesia. This is a full-time, permanent opportunity designed for a strategic sales professional who thrives in a fast-paced, client-centric environment. As a key member of our team, you will drive revenue growth, foster long-term client relationships, and lead a high-performing account management team.
Bali offers an unparalleled work-life balance with its stunning landscapes, rich culture, and thriving expat community. Whether you're based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you'll enjoy a unique blend of professional growth and personal fulfillment. This role is perfect for a results-driven leader who is passionate about delivering exceptional client experiences and expanding business opportunities in the Asia-Pacific region.
At Vistra, we value innovation, integrity, and collaboration. You'll work alongside a diverse team of experts, leveraging cutting-edge technology and industry best practices to deliver tailored solutions to our clients. If you're ready to take your career to the next level in one of the world's most desirable locations, we want to hear from you!
Responsibility
- Lead and mentor a team of account managers to ensure the delivery of exceptional client service and achieve revenue targets.
- Develop and implement strategic account plans to drive client retention, upsell opportunities, and overall business growth.
- Build and maintain strong, long-lasting relationships with key clients, serving as their trusted advisor and primary point of contact.
- Collaborate with cross-functional teams, including sales, marketing, and operations, to align strategies and ensure seamless client onboarding and service delivery.
- Monitor market trends and competitive landscape to identify new business opportunities and areas for expansion.
- Prepare and present regular reports on account performance, pipeline health, and revenue forecasts to senior management.
- Ensure compliance with company policies, industry regulations, and client contractual obligations.
- Represent Vistra at industry events, conferences, and client meetings to enhance brand visibility and thought leadership.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field. MBA or equivalent is a plus.
- Minimum of 5-7 years of experience in account management, sales, or client relationship roles, with at least 2 years in a managerial capacity.
- Proven track record of achieving and exceeding sales targets and revenue goals.
- Strong leadership skills with the ability to inspire, motivate, and develop a high-performing team.
- Excellent communication, negotiation, and presentation skills in English; proficiency in Bahasa Indonesia or other languages is an advantage.
- Experience working in the corporate services, financial services, or professional services industry is highly desirable.
- Ability to thrive in a fast-paced, dynamic environment with a focus on delivering results and exceeding client expectations.
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.